Pictured (left to right): Heather Balsley, Chief Commercial & Marketing Officer, IHG Hotels & Resorts; Keiji Omae, Executive Vice President, Customer Experience, All Nippon Airways (ANA)
IHG Hotels & Resorts and ANA introduce a new loyalty partnership, offering expanded benefits and points exchange across global travel networks.
IHG Hotels & Resorts and All Nippon Airways (ANA) have announced a comprehensive loyalty partnership, introducing an integrated rewards ecosystem that connects hotel stays and air travel across global networks.
The agreement, set to launch after October, will allow members of IHG One Rewards and ANA Mileage Club (AMC) to access enhanced benefits, including status recognition, dual points earning and two-way points exchange. The collaboration extends across ANA’s international network of 40 cities and 55 routes, as well as IHG’s portfolio of more than 7,000 hotels in over 100 countries.
Under the partnership, AMC status members who link their accounts will receive corresponding recognition within IHG One Rewards, with tiers aligned from Diamond Elite to Silver Elite. These benefits include room upgrades and late checkout across participating properties, with additional requirements for higher-tier status alignment.
Integrated loyalty ecosystem expands travel value
The partnership introduces a “double dip” earning structure, allowing travellers on selected international ANA flights to accumulate both ANA miles and IHG One Rewards points. Points accrual will be based on flight distance and fare class, providing additional flexibility for frequent travellers.
In addition, members will benefit from a two-way exchange system, enabling conversion of ANA miles into IHG One Rewards points alongside the existing option to convert hotel points into airline miles. This approach is designed to enhance flexibility and strengthen cross-sector loyalty engagement.
Heather Balsley, Chief Commercial & Marketing Officer at IHG Hotels & Resorts, said: “As IHG continues to grow in Japan, our 20-year partnership with ANA remains central to that momentum, combining trusted global brands, deep local expertise, and the power of IHG One Rewards and ANA Mileage Club. With more than 80 open and pipeline hotels in the country – half of our open estate co-branded with ANA – this partnership allows us to reach travellers at more moments in their journey, unlock greater value for loyalty members, and expand the global reach of both brands. By leveraging the scale of our combined loyalty networks, we’re driving stronger preference for our hotels, increasing direct bookings, and delivering long-term value for our owners.”
Keiji Omae, Executive Vice President, Customer Experience at ANA, commented: “We are delighted to elevate our partnership with IHG, built over 20 years, to a more strategic level and take a confident step toward our next stage of growth. Under our Medium-term Corporate Strategy, which positions international passenger services as a pillar of our growth, strengthening our collaboration with the globally renowned IHG is an essential element for establishing our presence in international markets. By deeply integrating the strengths of both companies, we will provide new travel value to a wide range of customers both in Japan and overseas, and accelerate the expansion of our business. Moving forward, we remain committed to creating multi-faceted value with IHG that transcends the boundaries between aviation and hospitality, striving to realise a world ‘Uniting the World in Wonder’.”