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Wednesday, May 25, 2022

Qatar Airways To Expand Bluetooth IFE Connectivity

Qatar Airways already enables Bluetooth pairing on its Boeing 787-9 Dreamliners. Passengers on these flights can use their own headphones or earbuds to consume the content on Qatar’s acclaimed Oryx One inflight entertainment (IFE) system.

The flag carrier of Qatar became the first airline in Europe, Middle East and North Africa (EMEA) region to offer those in business and economy on the 787-9 this service earlier this year. However, the system won’t be limited to the 787-9 for too long. The airline is keen to expand the offering across the fleet, but there are several procedures to go through.

“We’re looking to introduce it elsewhere. We started working on it a long time ago, and we knew we wanted it, but there is a process, and it’s quite a complicated process when you’re designing and getting everything that is certified on board an aircraft,” Dimitrov told Simple Flying.

“So, we introduced it already on the 787-9 and it’s very well received.”

Qatar Airways Airbus A350-1041 A7-ANG (1)
Other aircraft will eventually feature the system. Photo: Vincenzo Pace | Simple Flying

The initial introduction of Bluetooth headphone pairing on the 787-9 came at a time when Qatar Airways was transforming its IFE to be 100% touch-free. The airline collaborated with the Thales AVANT IFE system to enable customers on the Airbus A350 to pair their mobile devices to the IFE screen by digitally connecting to the carrier’s Oryxcomms WiFi.

Dimitrov explains that this sort of offering is not limited to just one part of the cabin. Altogether, his firm prides itself on not compromising the service it provides when enhancing the safety of its crew and customers across all touchpoints. From the ground at Hamad International Airport (HIA) to the on board experience, Qatar’s aviation sector has implemented several new measures to limit points of contact during the passenger journey.

Qatar Boeing 787-9 Dreamliner
Many passengers enjoy using the IFE screens, while others prefer to watch movies or listen to music via their own devices. Photo: Qatar Airways

A new era

The introduction of new measures, such as C2 technology, which is a security screening system that allows transferring passengers to pass through security checkpoints without having to take out any electronics from their baggage, will help to reduce points of potential virus transmission. However, the modern touchless systems that can be found at the airport and on the aircraft go beyond safety benefits. After all, they are reducing several inconveniences of rummaging through belongings and fiddling around with equipment.

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