Hyatt is now reporting that one of the oldest Hyatt hotels in the country has exited the Hyatt ecosystem. Here is how Hyatt worded it when a Hyatt Globalist asked them about the inability to find a room at this hotel for booking anymore.
A quick search for a room in Delhi at Hyatt’s website shows only Andaz Delhi and the yet to be converted to Hyatt Centric and erstwhile Hilton (Piccadilly Hotel) only on the search results.
Curiously enough, the Hyatt Regency website is down as well, and following through Google to Hyatt Regency Delhi takes me to the Hyatt homepage.
However, OTAs continue to sell Hyatt Regency Delhi rooms. This screengrab is from November 7, 2020, on MakeMyTrip.com.
This is the second such event I am aware of happening in 2020, first one being the JW Marriott Jaipur moving to the Leela. On reaching out to Hyatt Hotels Corporation, they mentioned that the Hyatt Regency Delhi is temporarily not available on Hyatt.com until further notice. They mentioned that the hotel continues to be affiliated with Hyatt at the moment.
We don’t know yet if the hotel is closing down or heading for another flag, but Hyatt Regency Delhi was sure located in a prime enclave, so chances are it is going to stay as a hotel. Given the owner company of this hotel is a listed entity, I could see they were operating in huge losses as of September 30, 2020. However, there is no disclosure on the move to remove the Hyatt flag from the hotel, which could have been a decision taken by either side, but the filing would have to be made by the hotel’s owners.
This seems to be an interesting situation, where Hyatt is confirming on one hand that the hotel is no longer affiliated with them, and then countering it as well. Got to keep an eye on this one.