Abu Dhabi-based Etihad Airways has joined forces with Mediclinic Middle East to offer UAE-based travelers an at-home COVID-19 test that they can take before their flight. The new offering is all a part of the Etihad Wellness, Sanitisation, and Safety Programme that was introduced to ensure that the highest hygiene standards are at every stage of a passenger’s journey.
With some destinations that Etihad flies to requiring a coronavirus test medical certificate before departure, all travelers are advised to check Etihad’s website for specific country requirements. Customers traveling to all Etihad destinations can take advantage of Mediclinic service centers throughout the United Arab Emirates, not just in Abu Dhabi.
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When speaking about the program in an Etihad Airways press release issued today Dr. Nadia Bastaki, Vice President Medical Services, Etihad Airways, said:
“Collaborating with world-class medical providers such as Mediclinic is vital to the services Etihad is providing its guests as part of the Etihad Wellness program. We have a paramount responsibility to ensure those who are traveling from Abu Dhabi can do so assured in the knowledge that every effort is being made to care for them at every stage of their journey. Enabling home PCR testing will remove much unnecessary stress from the travel experience during this challenging period.
“These measures are also a reflection of those being taken across Abu Dhabi, which has been a world-leader in its response to the current COVID-19 pandemic, including vaccine research, mass testing, and community sanitization programs. Etihad will continue to work closely with the local authorities and partners to find innovative and convenient ways to protect our guests, and to promote secure and hygienic Flying as the world slowly opens up to international travel.”Advertisement:
Etihad Airways aims to evolve and grow its relationship with Mediclinic to simplify the home testing program as more counties ease travel restrictions and open up their borders to foreign visitors.
When speaking about its relationship with Etihad Airways, David Hadley, Chief Executive Officer of Mediclinic Middle East, said in the same press release:
“Mediclinic is proud to partner with Etihad Airways on this new initiative, which will enable their passengers to undergo COVID-19 PCR testing in the convenience of their homes prior to travel, or at one of our facilities in Abu Dhabi, Al Ain or Dubai, should they prefer. All testing is carried out by a trained professional, and our dedicated COVID-19 testing laboratories in Abu Dhabi and Dubai mean that results are available quickly and accurately.”Advertisement:
The way the testing works is that when Etihad customers book their flights on Etihad’s website, they have to make an appointment for testing with Mediclinic. Passengers can arrange this by either visiting the Mediclinic website www.mediclinic.ae or calling them at 800 1999 in Dubai or at 800 2000 in Abu Dhabi and Al Ain.
Etihad customers wishing to be tested can have a Mediclinic staff member perform the PCR test in their home, or they can visit any Mediclinic facility in Dubai, Abu Dhabi, or Al Ain. All people tested will receive their results within 24 hours of the test swab reaching the laboratory.
If your test result comes back negative, you need to print the results out and proceed to Abu Dhabi International Airport (AUH). At check-in, your results will be reviewed before you can board the aircraft.
Should your test come back positive for COVID-19, you will not be allowed to fly. The UAE Department of Health will be informed of your positive test result, and you will be required to quarantine under the strict rules the UAE has in place.
While we congratulate Etihad Airways for its initiative in helping its customers get COVID-19 tests, there is no mention in the press release as to whether it is free or if passengers have to pay. Simple Flying will contact Etihad for more information and will publish the findings once we have them.
Etihad Airways contacted Simple Flying to say that passengers must pay for the COVID-19 test and that they need to contact Mediclinic for pricing.