AirAsia Resumes Operations With Mandatory Masks & Distancing

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A handful of airlines around the world are starting to resume operations following the implementation of measures taken to combat the spread of COVID-19. In Southeast Asia, AirAsia is mandating compulsory safety measures that include face masks and social distancing.

With AirAsia to begin flying domestic routes again starting May 1, the carrier has issued a statement on its website, telling customers that the wearing of a face mask and adhering to social distancing will be mandatory.

Passengers must have a face mask

Malaysian newspaper the Malay Mail is reporting that all AirAsia passengers must bring their own face mask and wear it before, during, and after their flight. These safety measures also apply to passengers when checking in at the airport and retrieving baggage.

When addressing the new coronavirus safety measures, AirAsia chief safety officer Captain Ling Liong Tien made it clear that the new policy will be strictly enforced.

On top of the two rules we just mentioned, passengers will only be allowed one small carry-on, not weighing more than five kilos to help facilitate social distancing when getting on and off the aircraft.

Ling hopes this will help stop passengers coming into contact with each other when having to deal with their hand luggage.

Passengers will have their temperatures taken before the flight

Another measure AirAsia has put in place is mandatory temperature checks at boarding gates. These checks will also take place before and after shift changes for all AirAsia crew members.

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 Cabin crew will wear PPE and have their temperature taken before and after shifts. Photo: AirAsia

“Of course, social distancing will need to be observed, so there will be floor markers in queuing areas, including check-in counters and kiosks.